HERMES Heure H

Payment methods

All online payments and transfers are 100% secure.

We will work with you to find the right payment method for your needs.

Payment methods:

• Visa, Mastercard, Maestro, Bancontact (immediate order processing).
• Bank transfers (order processing within 2-3 days after receipt of your payment on our account).
• Payment in cash is accepted in the store on site.

Our customer service accompanies you in all your steps and your interrogations, thus do not hesitate to contact us by email or by telephone.

Delivery and return

Delivery :

Upon receipt of your order and payment, delivery is usually within 24 / 48 hours by the carrier Fedex delivered to your home in person and insured 100% by us.

Return :

You have 14 days right of withdrawal with a full refund of the amount paid if the product is not suitable or any other reason.

Exchange :

If you don't like the product, you have 14 days to exchange it with another product.

For any further information, please send us an email on simon@joaillerie-royale.com

Warranty

All our watches are guaranteed 36 months against any manufacturing defect from the date of purchase.

In the case of a repair under warranty, you will have to send us an email at simon@joaillerie-royale.com to obtain a repair number.

Then, you will have to send the watch to our address by secure shipment (Fedex, chronopost, DHL,...).

As soon as the watch is repaired, we will send it to you by our care to your address.